Support
Where to go with questions about the Klantly API.
Look it up first
- Check the error codes: every error has its own page with cause and solution.
- Use the search bar at the top of this documentation.
- The Usage tab under Integrations → API in Klantly shows your recent requests with their status.
Contact
Still stuck? Contact Klantly support through the support button in Klantly. Please include:
- the
request_idfrom the error response or theX-Request-Idheader; - the endpoint and the time of the request;
- what you expected and what happened.
Warning
Never send your full API key. The prefix, for example kly_4fZ2mQ8v, is enough to recognise the key.
Last updated on September 14, 2026